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Quikscribe has dramatically improved our handling of dictation. No more misplaced tapes, no more loss of information due to occasional defective tapes and most importantly great audio quality. Before we changed over to Quikscribe, I sometimes dictated long tapes with multiple projects, leaving my secretary with no flexibility to access priority work on the tape.

My secretary sometimes struggled to get work out on time when I produced a high volume of dictation. Now, I dictate into a mike easily plugged into a standard port on my computer, and I promptly send each of my dictation projects directly to my secretary's computer with one click of my mouse. She can work on a file instantly while I move on to other dictation. Our turnaround time has increased tremendously.

We both love the automatic file notification indicator which pops a message onto her computer screen when I send her a new dictation project. We wouldn't think of going back to a tape system...and our startup with Quickscribe was absolutely seamless. It's the easiest to learn new legal software I've ever encountered.

Jane Roach
Jane Roach, P.C.
726 Ann Street
Stroudsburg PA 18360
Phone 570.421.7009
Fax 570.421.7039
www.jroachlaw.com

I have found Quikscribe to be very friendly, helpful and eager to assist at all times.

They are continually looking at ways to improve their Quikscribe system and welcome any suggestions for improvement or ways to customise the program to suit a particular situation.

The Quikscribe transcription system is a credit to them and I wish them well.

I have been a VA since February 2000, initially working part time, but in the nine months that I have had the Quikscribe system I have been able to increase my business to such a level that not only am I now working full time in my business, but am contemplating hiring subcontractors to assist me
with the workload. None of this would have been possible without digital transcription.

The technology makes it easy for clients to send their work to me, without having to rely on overnight post or couriers - which are the only options available with tape transcription. This not only saves costs, but also increases their efficiency and hence productivity.

One of the claims of the VA Industry is that having a VA is just like having someone in the next office. The Quikscribe digital transcription system not only makes this claim a reality, but enables users to take advantage of the other benefits of outsourcing work to a VA including overnight turn around of work, reduced overheads and lower transcription rates offered by VAs across the country.

I cannot fault the Quikscribe team who back up a superb product with excellent after-sales service. Always available and always willing to listen to users' suggestions, this Australian group of innovators are world class.

Very importantly too, they keep me informed of what is going on. I don�t have to chase him!If something is lost in the mail, or they can�t find an instruction book for me, they let me know. I also find them to be very progressive and they look at problems laterally, which I really like. They are always looking for better ways to do things.

One of our partners and his secretary trial 1 Recorder and 1 Player. They both loved the software, but they both had some very good suggestions for change requests to the hardware and software. All of these change requests were passed on to them by telephone and/or e-mail. Once they had discussed them with me, and then spoken to their programmers regarding the software and/or hardware changes, our change requests were promptly implemented or seriously considered for future versions of the Quikscribe software.

Now that our main change requests have been implemented, we have bought a Quikscribe Recorder for every Solicitor in the firm and a Quikscribe Player for every Secretary in the firm. Basically, the Recorders and Players will just replace, one-for-one, all of our present �dictation equipment� (incidentally, this type of equipment has never changed, in all the years I have been in legal!).

I am now going to work on a change request list for a server version of Quikscribe involving �Administrator Rights� to the software i.e. who is typing what files, how many files each user is typing and how long it is taking, who is forwarding which files and to whom, etc. Also, things like Administrator Rights to �lock out certain people� from forwarding files, etc.

Ultimately, these change requests will be a list of �stats� which can be shown to the partners.� They will be special rights to the software, which only the System Administrator will have access to (i.e. as a means to control the workflow throughout the firm).By the way they are keen for me to work on this list of change requests, which is most encouraging!

I highly recommend Quikscribe as a very reliable company who is extremely capable with both computer hardware and software. I would be more than pleased to discuss our Quikscribe set-up, with any firm considering the installation of Quikscribe software.

The Quikscribe Dictating System has allowed APM to offer efficient, consistent administrative support to staff in remote locations and ensure the quality and standard of reports to customers Australia wide is consistent.

APM have been using the Quikscribe Dictating System for approximately four months and the technical support in the setting up of this system from the Quikscribe team has been exceptional.

APM would recommend the Quikscribe Dictating System to any company who regards "efficiency" and "professionalism" as priorities.